According to the 2019 Sennheiser study, ‘The way we work’, 72% of employees working in contact centers and open plan offices use a headset every day. And 40% report using their headset for more than four hours every day. It follows that the right choice of connectivity between your employees’ EPOS headsets and their phones or other devices, or to your company’s Unified Communications solution, has implications for employee performance and company results.