1) Download our freeware program EPOS CONNECT on a Windows based PC and follow the installation instructions.2) After you successfully installed the p...

Please make sure that the GSP 370 headset is not connected to your PC via USB charging cable.

Ci-dessous vous trouverez les étapes de résolution de problèmes courants pour nos micro-casques USB.

Download EPOS Gaming Suite from our website.

Download EPOS Gaming Suite from our website

1) How do I get the most out of my new GSX 300 external soundcard?

As your analog headset does not have a digital chip, the headset only plugs in your PC via Console cable (1 x 3.5 mm) or PC cable (2 x 3.5 mm).In orde...

1. Check if the cable is fully plugged into the left ear cup, as sometimes the cable is not entirely in the connector. This way we ensure long-term st...

1. Check that the cable is fully plugged into the left ear cup, as sometimes the cable is not entirely in the connector. This way we ensure long-term ...

1. Je ne peux pas télécharger le logiciel Surround Dongle depuis votre page Web :

Make sure that EPOS Gaming Suite is running in your PC and open

As it is possible to have more than one connection, the volume wheel will behave differently depending on the connection. ​

1) Uninstall the EPOS Gaming Suite.

You can connect the dongle e. g. to your PC, Nintendo Switch™, PS5™ or Android™device. Upon arrival the dongle is already paired with the earbuds.

Veuillez suivre les étapes ci-dessous lorsque Gaming suite affiche l'erreur suivante "Impossible de mettre à jour le firmware du dongle vers le casque...