Most wireless technologies generate a small delay as they are transmitted and received, and gamers can be sensitive to the audio being marginally later than the action they are reacting to on screen. This is why EPOS’ wireless gaming products use specially developed technologies to reduce this delay to levels most people will not even notice – and this is why we specifically engineered the USB-C dongle using aptX™ technology for our in-ear gaming solution.​

However, the additional standard Bluetooth connection is still vital for flexibility and compatibility with a wide variety of devices, despite its higher latency. Gamers still need to take phone calls on the move and use online chat services such as Discord to stay in touch. The earbuds feature a dual microphone design which provides excellent voice pickup and reduced background noise for excellent speech clarity. The microphones are not operational in low latency mode using the dongle – it’s unlikely you’ll be barking instructions to your team-mates on the daily commute, so we focused our efforts on the minimum possible latency with inbound audio.​

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Thanks to an ear scan database provided by our parent company Demant, we were able to test numerous designs against the statistical data using AI technologies, developing earbud shells specifically to address all these failings simultaneously. It is simple enough to develop a design that offers stability or a tight seal, but that’s no use if it quickly becomes painful to wear because it applies pressure to sensitive points in the ear.​

Our research enabled us to map out the places on the ear that are flexible, others that are more rigid and those that are neutral. We developed the GTW 270 Hybrid shell using that knowledge to reduce the pressure on non-flexible parts of the ear to negligible levels while maintaining an excellent acoustic seal and delivering state of the art in-ear acoustics.