Compatibility with existing software and hardware
Which EPOS headset is best for your contact center?
The following EPOS headsets are designed with contact center workers in mind. We recommend choosing one that best fits your specific requirements.
IMPACT 5000The All-Rounder
The IMPACT 5000 Series is the ultimate contact center headset that checks all the boxes. It uses DECT for extended wireless range and two noise-canceling microphones for exceptional speech intelligibility. The headset is built for comfortable all-day wear and delivers clear calls even in the most busy work environments.
Recommended for: Workers who need a truly all-in-one contact center headset
IMPACT 600The Noise Buster
The IMPACT 600 Series puts speech clarity above all. It’s equipped with ultra noise-canceling microphones and Active Noise Cancellation. This ensures that both sides of the call can focus on the conversation and hear each other perfectly. This headsets also boasts exceptional wearing comfort and is extremely durable.
Recommended for: Noisy contact centers where employees work at their desks
IMPACT 100The Plug-and-Player
The IMPACT 100 Series is perfect for any contact center that needs a no-frills, easy-to-use headset. It’s compatible with all major UC platforms, making it really easy to deploy in almost any workplace. It delivers intuitive call management with in-line controls, ultra-lightweight design for comfortable wear, and a noise-canceling microphone for natural, clear conversations.
Recommended for: Workers who need a simple and comfortable plug-and-play headset
IMPACT 200The Comfortable One
IMPACT 200 Series excels where comfort and speech clarity are a priority. The headset is equipped with EPOS VoiceTM technology and a noise-canceling mic for clear conversations. It is built for perfect fit and comfortable all-day wear thanks to its ergonomic design, and CircleFlex™ dual-hinge ear cup system.
Recommended for: Workers who wear their headset through most of the day
IMPACT D SeriesThe Free Roamer
If workers in your contact center often leave their desks, IMPACT D Series is a natural choice. It boasts a 55m wireless range and up to 12 hours of talk time, letting employees stay untethered for the entire day. The headset doesn’t sacrifice on call quality and comes with a noise-canceling microphone for natural sounding conversations.
Recommended for: Workers who need to stay truly flexible and move freely around the office