1. PC 8.2 USB - Firmware update

    1) Download our freeware program EPOS CONNECT on a Windows based PC and follow the installation instructions.2) After you successfully installed the p...

  2. Firmware Update

    1) Laden Sie unser Freeware-Programm EPOS CONNECT auf einen Windows-basierten PC herunter und folgen Sie den Installationsanweisungen. 

  3. GSA 370 dongle - Firmware update

    Please make sure that the GSP 370 headset is not connected to your PC via USB charging cable.

  4. GSP 670 - How to update the firmware

    Download EPOS Gaming Suite from our website.

  5. GSP 370 - How to update the firmware

    Download EPOS Gaming Suite from our website

  6. H3PRO Hybrid - Connecting to PC via USB

  7. H3 Hybrid - Connecting to PC via USB and charging the battery

  8. GSX 300 - Basic Troubleshooting

    1) How do I get the most out of my new GSX 300 external soundcard?

  9. Fehlerbehebung bei USB-Headsets

    Im Folgenden finden Sie einige Tipps zur Fehlerbehebung bei unseren USB-Headsets.

  10. Gaming Suite - How to make analog headset work with the EPOS Gaming Suite

    As your analog headset does not have a digital chip, the headset only plugs in your PC via Console cable (1 x 3.5 mm) or PC cable (2 x 3.5 mm).In orde...

  11. USB headsets - Connectivity troubleshooting

    1. Check if the cable is fully plugged into the left ear cup, as sometimes the cable is not entirely in the connector. This way we ensure long-term st...

  12. USB headsets - Hardware troubleshooting

    1. Check that the cable is fully plugged into the left ear cup, as sometimes the cable is not entirely in the connector. This way we ensure long-term ...

  13. GSP 350/GSP 550/PC 373D

    1. Ich kann die Surround Dongle-Software nicht von Ihrer Webseite herunterladen

  14. H3PRO Hybrid - Multiple connections volume control

    As it is possible to have more than one connection, the volume wheel will behave differently depending on the connection. ​

  15. GSP 350/GSP 550 - Uninstalling surround dongle drivers

    The following procedure can be used in order to uninstall the driver of the surround dongle and perform a fresh installation of the driver.

  16. H3PRO Hybrid - Gaming Suite detects only the dongle

    H3PRO Hybrid headset and dongle are paired with each other and audio works fine on the PC, but the Gaming Suite doesn't detect the headset as paired a...

  17. Basic Fehlerbehebung

    1. Haben Sie den Dongle an anderen USB-Anschlüssen ausprobiert?

  18. GTW 270 Hybrid - How to connect the dongle

    You can connect the dongle e. g. to your PC, Nintendo Switch™, PS5™ or Android™device. Upon arrival the dongle is already paired with the earbuds.

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